Who?

Our website address is: https://www.hishumbleservants.com.  The http’s’ was added most recently for our security (yours and ours).

Personal data collected and why

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  Don’t be afraid to leave comments, this process has been in-place for years!

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.  After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included – mom, just avoid uploading at all.  Visitors to the website can download and extract any location data from images on the website.

Contact forms

I don’t know why this seems self-explanatory, but it is voluntary information provided by you in the contact form should be self-evident as to how and why it is used.  Nevertheless, we use this information to contact you.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.  These cookies will last for one year, or until you personally remove them.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

There are some numbers provided to our analytics team based on your page visits to help us improve your searches, and be able to provide more relevant information.  There is no personal data collected for analytics.  In this sense, you are just a number.  We do not keep geographical analytics at this time (i.e. a company like Spotify knows you’re a visitor from NY based on your account information).

Who we share your data with

We share your data with our providers; the people who provide the services, plug-ins to make the website and the buttons on the site work.  When you buy something from us, what you purchased is shared (price, quantity, etc.), but not personal information that is not necessary for processing payments, etc.  We are not a bank, so we have to share your information when you purchase.

Additionally, we request information from you on our order form.  To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date).  This information is used for billing purposes and to fill your orders.  If we have trouble processing an order, we’ll use this information to contact you.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely.  This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile.  All users can see, edit, or delete their personal information at any time (except they cannot change their username).  Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What third parties we receive data from

This website contains links to other sites, and other sites may be directly linked to this site.  Please be aware that we are not responsible for the content or privacy practices of such other sites.  We encourage our users/visitors to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

We use Beaver Builder for some stuff

In terms of GDPR, Beaver Builder products do not collect any personal information from your users. However some modules such as videos and maps might need you to update your privacy policy accordingly.

We also use WooCommerce for Store (Shop) stuff

We collect information about you during the checkout process on our store.  Just in case you missed how we use store information previously, please see below:

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example PayPal, Stripe, Square, and others.

Payments

We accept payments through PayPal, Square, Stripe and various credit cards through PayPal. When processing payments, some of your data will be passed to these 3rd Party organizations, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.  If you’d like to see the other organization policies and do not have access to a search engine we can make that available to you within a reasonable time.

Useful links for payment/shopping policy information from some of the 3rd Party sources:

NinjaForms/WooCommerce: By using this extension, you may be storing personal data or sharing data with an external service.

MailChimp: When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

Event Calendar Information Collected

Event, Venue, and Organizer Information

If you create, submit, import, save, or publish Event, Venue, or Organizer information, such information is retained in the local database:

  1. Venue information: name, address, city, country, state, postal code, phone, website, geographical coordinates (latitude and longitude)
  2. Organizer information: name, phone, website, email
  3. Event information: website, cost, description, date, time, image

Importing Events, Venues, and Organizers:

  1. All data present within a CSV or ICS file and external URLs (for events, venues, organizers, and tickets)
  2. Import origin data (URL from where events are being imported—such as Eventbrite, MeetUp, other compatible URL sources, and more, which can include similar or same data as listed above)
  3. Eventbrite Ticket information: name, description, cost, type, quantity

Please note that to create new events through the Community Events submission form, a user must hold a website account on this domain. This information is retained in the local database. It is also possible to create events anonymously, if the site owner has this option enabled.

When purchasing Eventbrite Tickets, attendee, purchaser, and order information are stored and managed by Eventbrite.

API Keys

We make use of certain API keys, in order to provide specific features.

These API keys may include the following third party services: Google Maps, Facebook, Meetup, PayPal, and Eventbrite (API key, auth URL and Client Secret).  While you may not know what API Keys are, the 3rd Party services should be more familiar.

 

Disclaimer: Trust us, if you think this was a long read… imagine how long it took to put together.  Ok don’t.  We don’t need that for anyone. – HHS, Inc.